Duration of a qualified call: 90 sec

Monday  - Thursday: 11am – 9pm
Friday: 11am - 8pm 

Time Zone: EST

Call limits: 100 daily

Concurrency cap: 3
Call approval/refusal time (hold period): 7 days

GEO: US Nationwide (except OR)

Puerto Rico is not accepted

Repeat callers: repeat callers are not paid

Definition of a qualified call: callers interested in Debt resolution, with a current source of income. Caller needs to have more than $10K of credit card debt and unsecured debt. Credit card debt is most desirable. Customers should not be looking for loans or checks. Callers should be interested in A FREE CONSULTATION about possible debt forgiveness through ATTORNEY-BACKED PROGRAM

Allowed types of traffic: Social, SMS, Paid Search, SEO

Definition of non-qualified call: No medical debt. Non US Consumers; Consumers did not meet Minimum Debt or Income Amount requirement;

Call did not meet Billable Duration requirement; Duplicate calls or lead; Incentivized calls or leads:

Consumers that are already enrolled in a program; Consumers that did not want to speak about debt;

Consumers that did not have debt issues

No Debt, Only Secured Debt, Federal Debt, Looking for Loan, Looking for a check.

Duplicate calls are not billable

Spanish calls are forbidden

Merchant is not allowed to reject calls

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