Minimal call duration: 120sec

Call limit: 20 daily 

Call hours: Monday to Friday 11am -  8pm

Saturday: 11am - 5pm 

Time zone: EST

Concurrency cap: 3

Call approval/refusal time (hold period): 7 days

GEO: US Nationwide (ex. Oregon, Puerto Rico, Virgin Islands and other islands)

Repeat callers: repeat callers are not paid

Definition of a qualified call: Callers interested in Debt Settlement program, want a free consultation about possible debt forgiveness through attorney backend program.
Caller needs to have more than $10K of credit card debt, unsecured personal loans
Сaller needs to be employed or have a current source of income to make monthly payments.

Allowed types of traffic: Social, Native, Paid Search, Facebook ads, Snapchat ads, Instagram ads

Definition of non-qualified call: Non US Consumers; Consumers did not meet Minimum Debt or Income Amount requirement;

Call did not meet Billable Duration requirement; Duplicate calls or lead; Incentivized calls or leads:

Consumers that are already enrolled in a program; Consumers that did not want to speak about debt;

Consumers that did not have debt issues or are not able to pay monthly payments.

No Debt, Only Secured Debt, Federal Debt, Looking for Loan, Looking for a check.

Requirements for the ad creatives:
In the ads it's forbidden to use the phrases "eleminate debt", "forgive debts", "get rid of 100% of debt" and the word eliminar.
It's forbidden to use any images of politicians or government meetings to avoid callers who think it's a government program.
Don't use pictures of Banks, name of  Banks, checks.
It's strictly forbidden to mention any Personal loans in the ads.
Creative must contain only 7K debt or more 

Merchant is not allowed to refuse calls

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