Minimal call duration: 100 sec post IVR

Call hours: Monday - Friday: 8:00am - 11:00pm

Time Zone: EST     

Call limits: 10 (to start)

Сoncurrency cap: 5

Application processing time (hold): 7 days

GEO: https://docs.google.com/spreadsheets/d/12Qc28WUgBZN_4b-SN8EBeTgOZtGl3sM_DOgdD0WL7R0/edit?usp=sharing

Definition of a qualified call: 

• Callers interested in getting Pest control services with the service area. 
• Accepted pests: Ants, Centipedes, Cockroaches (American, Brown Banded, Oriental, Smokey Brown), Crickets, Earwigs, Fleas, Ticks, Millipedes, Pill Bugs, Silverfish, Spiders, Rodents (Indoor), Wasps, Mosquitoes, Bed Bugs and Termites.

Definition of an unqualified call: No animal control/wildlife removal calls. No customer service or billing calls.

Allowed types of traffic: Paid Search, SEO, Social

Forbidden traffic: Incentive, Co-reg, Rewards, Mystery Shoppers, Ringless Voicemail, Branded

Calls might be refused upon merchant's reporting/tracking system (duplicate, duration discrepancy)

**IMPORTANT: Must add the following disclaimer at the bottom of your site

Disclaimer: [This site] is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and [this site] does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on [this site].

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