09/02 11am-8pm

Minumal call duration: 130 sec

Call limit: 150 daily

Call hours:  Monday - Thursday: 11am - 11pm
Friday: 12pm - 8pm
Saturday: 10am - 5pm 

Time Zone: EST

Concurrency cap: ~10

Call approval/refusal time (hold period): 7 days

GEO: US Nationwide (ex. OR)

Definition of a qualified call: Callers interested in debt consolidation/settlement program. Spanish callers only.
- Greater than $15,000 in UNSECURED credit card debt. 
- Callers must be employed or have income to pay for services.
- No Personal loans
- No government programs
- No federal debt
- No student loans
- No business debt
- No Auto Loan
- No Indian tribal loans
- No pay day loans

Allowed type of traffic: Social, Native, Paid, Facebook ads, TikTok, Snapchat ads, Instagram ads

No ad verbiage to include: Goverment program, COVID, stimulus, government assistance, free money.

No ringless VM or SMS traffic of any kind. 

Calls might be refused upon merchant's reporting/tracking system (wrong GEO, duplicate, not meeting parameters of a qualified call, etc.)

Requirements for the ad creatives:
In the ads it's forbidden to use the phrases "eleminate debt", "forgive debts", "get rid of 100% of debt. 80% etc" and the word eliminar and indulto .

It's forbidden to use any images of politicians or government meetings to avoid callers who think it's a government program.
Don't use pictures of Banks, name of  Banks, checks.
It's strictly forbidden to mention any Personal loans in the ads.

Creative must contain only 15K debt or more

Merchant is allowed to reject calls

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