Minimal call duration: 90 sec

Call limit: 50

Call hours: Monday - Friday: 11:30am - 8pm

Saturday: 12pm - 15pm EST, cc2

Time Zone: EST

Concurrency cap: 4

Call approval/refusal time (hold period): 7 days

GEO: US Nationwide ex. CO, GA, ID, ND, OR, RI, WV

Puerto Rico is not accepted

Repeat callers: repeat callers are not paid

Definition of a qualified call: Callers interested in Debt Setllement program, want a free consultation about possible debt forgiveness through attorney backend program.
Caller needs to have more than $7K of credit card debt or unsecured loans. Can't take medical debt
Сaller needs to be employed or have a current source of income to make monthly payments.

Allowed types of traffic: Social, Native, Paid Search, Facebook ads, Snapchat ads, Instagram ads

Definition of non-qualified call: Non US Consumers; Consumers did not meet Minimum Debt or Income Amount requirement;

Call did not meet Billable Duration requirement; Duplicate calls or lead; Incentivized calls or leads:

Consumers that are already enrolled in a program; Consumers that did not want to speak about debt;

Consumers that did not have debt issues or are not able to pay monthly payments.

No Debt, Only Secured Debt, Federal Debt, Looking for Loan, Looking for a check.
English speakers are forbidden

No rejections but duplicate calls could be rejected

Requirements for the ad creatives:

In the ads it's forbidden to use the phrases "eleminate debt", "forgive debts", "get rid of 100% of debt" and the word eliminar.
It's forbidden to use any images of politicians or government meetings to avoid callers who think it's a government program.
Don't use pictures of Banks, name of  Banks, checks.
It's strictly forbidden to mention any Personal loans in the ads.
Creative must contain only 7K debt or more 

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